1. Who We Are
Emmerweb is a web design and hosting service owned and operated by Wesley Emmerson, based in East London, Eastern Cape, South Africa. We can be contacted at emmenus@gmail.com or via WhatsApp on 072 616 6716.
2. Our Commitment Under POPIA
Emmerweb is committed to complying with the Protection of Personal Information Act, 4 of 2013 (POPIA). We take your privacy seriously and are dedicated to processing your personal information responsibly and only for lawful purposes.
3. What Personal Information We Collect
When you contact us or submit a form on our website, we may collect:
- Your full name
- Email address
- Phone / WhatsApp number
- Business name and description
- Any other information you voluntarily provide
4. Why We Collect Your Information
We collect your personal information to:
- Respond to your enquiry or service request
- Deliver the website design and hosting services you requested
- Send you service-related communications
- Improve our services based on feedback
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. How We Store and Protect Your Information
Your information is stored securely and access is limited to authorised personnel only. We use industry-standard measures to protect your data against unauthorised access, loss, or misuse.
6. How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once no longer needed, your information will be securely deleted.
7. Your Rights Under POPIA
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
8. Cookies
Our website may use basic cookies to improve your browsing experience. These cookies do not collect personally identifiable information. You may disable cookies in your browser settings at any time.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Contact Us About Privacy
If you have any concerns about how we handle your personal information, please contact Wesley Emmerson at emmenus@gmail.com or WhatsApp 072 616 6716.
11. Information Regulator
You may also contact the South African Information Regulator if you believe your information rights have been violated:
Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za